Privacy Policy

1. Introduction

This Privacy Policy ("Policy") outlines how Bromaart ("we", "us", or "our") collects, uses, discloses, and protects the personal information you provide when using our e-commerce website flipdubai.in. We are committed to ensuring the privacy and security of your personal information. By using our Website, you consent to the practices outlined in this Policy.

We encourage you to read this policy carefully to understand the Company's policies and practices regarding your information. By accessing or using its Services or its Platform, registering an account with the Company, becoming a supplier, reseller or customer on the Platform, or by attempting to become a supplier, reseller or customer, you expressly agree to be bound by the terms and conditions of this privacy policy and you are consenting to the Company's collection, use, disclosure and retention of your personal information as described here

2. Information We Collect

We may collect and process the following types of personal information:

  1. Contact Information: Such as your name, email address, phone number, and shipping address.
  2. Account Information: If you create an account, we may collect your username, password, and other account-related details.
  3. Payment Information: When you make a purchase, we may collect payment card information and other billing details.
  4. Order History: Information about your orders, including products purchased and transaction history.
  5. Communication Information: Records of any communication you have with us, including emails, chat conversations, and customer support interactions.
  6. Website Usage Data: We may collect information about how you use our Website, including your IP address, browser type, device information, and browsing activity.

3. Use of Personal Information

We may use your personal information for the following purposes:

  1. Process and fulfill your orders and provide customer support.
  2. Send transactional emails, order confirmations, and shipping notifications.
  3. Personalize your shopping experience and recommend products.
  4. Improve our products, services, and Website based on your feedback and usage patterns.
  5. Send you marketing communications if you've opted in, and provide you with information about promotions, products, or services.
  6. Comply with legal obligations and prevent fraudulent activities.

4. Disclosure of Personal Information

We may share your personal information with:

  1. Service Providers: Third-party service providers who assist us with various business functions such as payment processing, shipping, and customer support.
  2. Legal Requirements: When required by law, regulation, or legal process.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred to the acquiring entity.

 Service Providers. We may share your information with outside vendors that we use for a variety of purposes, such as to send you communications via emails, messages or tele-call to inform you about the services and/or products  that may be of interest to you, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, help us analyze use of our Services, process and collect payments, help us diversify the payment processing and collection methods available, and offer you special offers and services where available. Some of our products, services and databases are hosted by third party hosting services providers. We also may use vendors for other projects, such as conducting surveys, organizing sweepstakes for us, advertising, marketing and advertisement measuring purposes. We may share information about you with these vendors only to enable them to perform their services.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

  1. Access and correct your personal information.
  2. Withdraw consent for marketing communications.
  3. Request erasure of your personal information in certain circumstances.
  4. Object to the processing of your personal information in certain situations.
  5. Lodge a complaint with the relevant data protection authority.

8. Changes to this Privacy Policy

We may update this Policy from time to time. We will notify you of significant changes via email or by posting a notice on our Website.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at india@flipdubai.in